About CarDekho

CarDekho.com is India’s leading car search venture that helps users buy cars that are right for them. Its website and app carry rich automotive content such as expert reviews, detailed specs and prices, comparisons as well as videos and pictures of all car brands and models available in India. The company has tie-ups with many auto manufacturers, more than 4000 car dealers and numerous financial institutions to facilitate the purchase of vehicles

With more than 91 million in monthly traffic, 52 million monthly unique visitors, 3.5 million YouTube subscribers and more than 10 million mobile app downloads, GirnarSoft group has become the largest consumer facing auto tech company in the country with 86% of the New Car Buyers who research online come to CarDekho.com. The Company is also a pioneer in introducing specialized portals like TyreDekho.com, TrucksDekho.com and CollegeDekho.com.

We are looking for Tigers to roar!

If you believe you’re born to innovate great things. Well, you have come to the right place.

Job Description

Speaking to customers to quickly get to the root of their problem. Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Managing multiple cases at one time. Requirements: Prior experience in tech support, desktop support, or a similar role. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Should have knowledge of computer Applications, and related degrees. Should have a bachelor’s degree, Preferable in Computer science.

Speaking to customers to quickly get to the root of their problem. Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved. Following up with clients to ensure the problem is resolved. Supporting the roll-out of new applications. Managing multiple cases at one time.

Role: Application Engineer

Skills Required: Application Support Management

Location: Gurugram, Haryana, India

Experience: 0 – 3 years

Educational Qualifications: Any graduation,

Candidate Attributes

Prior experience in tech support, desktop support, or a similar role. Experience with remote desktop applications and help desk software. Attention to detail and good problem-solving skills. Excellent interpersonal skills. Should have knowledge of computer Applications, and related degrees. Should have a bachelor’s degree, Preferable in Computer science.

Also Read: New Skills to Learn Online.