EPAM Hiring Application Support Engineer-2021 Batch

Post published:January 8, 2022
Post category:Job Updates

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ABOUT EPAM

EPAM Systems, Inc. is an American-Belarusian company that specializes in product development, digital platform engineering, and digital product design. One of the world’s largest manufacturers of custom software and consulting providers. The company’s headquarters is located in Newtown, Pennsylvania, and its branches are represented in more than 30 countries.

EPAM Systems’ global team of digital strategists, designers, architects, and engineers collaborate with our customers to solve their biggest challenges through our business strategy consulting, creative design thinking and advanced digital technology solutions.

JOB DESCRIPTION

Application Operation and Support Analyst role brings solutions to clients through our services and technology. This position will give you exposure to a wide variety of tasks and technology including debugging, diagnosis, operations, and deployment.
This role is a great opportunity for someone with good knowledge of technology basics, troubleshooting, and a desire to be a team player. You will work closely with management, developers, testers and project teams.

JOB DETAILS

Job Role: Application Support Engineer
Eligibility: 2021 Graduates ONLY.
Education Qualification: B.E/B.Tech (CSE,IT,ECE), MCA, MSc. (CSE) with minimum of 60% academic scores from grade X to highest graduation.

Experience : None (Candidates who are keen to build career in Application Support).
Job Location: Any of the EPAM India offices (Hyderabad/ Pune/ Bengaluru/ Chennai/ Gurugram)

Training Location: Hyderabad

Note: Trainings will be conducted for offered candidates for first 2 – 3 months at HYD office, incase office is re-opened and lock-down is lifted due to covid-19, else online trainings will be over Microsoft teams. Further details will be shared with eligible students after selection and offer.

Hiring Process: One round of online assessment, followed by GD, Technical and HR interview (more details will be shared in further emails to the eligible candidates)

Note: All Eligible candidates will receive online assessment link on their registered email ID. Candidates who clear first round will receive further details on technical and HR round of interviews.

Salary/ CTC offered: 4 Lacs per annum + Standard Benefits

Online Coding Assessment Date: Tuesday, Jan 18, 2022
Joining Date : Feb 2, 2022

Registration Closes on Jan 16, 2022, Sunday, 12:00PM IST.

REQUIREMENTS

Bachelor’s degree (or equivalent work experience)
Action-oriented with problem-solving nature Team player
Communication and relationship-building
Analytical and critical thinking skills
Understand business priorities and business logic
24/7 support – Members should be flexible to work in 3 different shits as per project roster

RESPONSIBILITIES

Provide technical support to meet end-user Service
Level Agreements (SLO/SLA)
Own client issues reported, seeing problem through to resolution
Design
Troubleshoot, and identify solution to resolve customer issues
Follow standard procedures for proper escalation of unresolved issues to the appropriate internal and offshore teams
Provide prompt and accurate feedback to clients with good communication skills, both written and verbal
Document knowledge in the form of base tech note and articles
Self-directed and can operate without intensive management